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Services for cargo ships
Maritime Labour Convention (MLC 2006), states that seafarers must receive equal quality of care as the population on shore. AP Companies specializes in providing MLC-compliant medical assistance to crew members worldwide. Specialized care includes telemedical services, Mental Health solutions for Crew, medical assistance in ports of call and home countries, PEME and REME examinations and medical evacuations and repatriations throughout the world.
Ports of call shore side medical appointments and hospitalizations
- Extensive direct medical provider network in the Ports of call with exclusive rates
- Original invoice from the provider attached to every claim
- GOP to the provider ONLY for specific service
- Medical quality control
- Reporting
- For in-patient treatment at the hospital our experienced team of registered Doctors & Nurses will follow the case till the crew member is discharged or repatriated
- Full compliance with personal data protection requirements
- Effective cost control/cost containment system
Home country medical treatment
Case management in the crew members home countries:
- Referral to the most suitable medical facility
- Transport arrangement
- Placing the Guarantee of Payment on behalf of the customer
- Obtaining of Medical reports
- Active case management
- Close collaboration of AP Companies medical team with the treating doctor to ensure quick and efficient treatment plan
PEME and REME
AP Companies’ comprehensive network of medical providers specialize in Medical checkups in different countries and in combination with an experienced in-house medical team, will be able to achieve the best quality and best timing for the best price!
Careful selection, examination and management of the approved medical providers
Accreditations with local maritime organizations
Package pricing
Clear management of expectations for all parties
PEME and REME in different countries
Mental health for seafarers
Psychological disorders are complex, multi-dimensional and expressed in multiple ways, often combining psychological, behavioral and physical symptoms. They range from non-severe, short episodes which can be treated, to long-lasting, life impacting illnesses and may manifest as an acute, possibly life-threatening crisis.
Mental health
Mental health is an important component of physical well-being.
Depression can lead to suicide - a tragic loss of life resulting from a situation that might have been prevented or resolved.
AP Companies provides special service for expatriates and seafarers.
While providing psychological support and advice on fighting depression and preventing stress and anxiety, the ship owner will hugely contribute to wellbeing and safety on board, avoiding tragedies.
There are several research studies that have proven the effectiveness of psychological intervention, both short and long term.
- Emotional support
- Help on preventing stress disorders and depression
- Help on handling difficult or traumatic events
- Working on self-esteem
- Educating on setting personal objectives, etc.
- Assistance on how to identify the person with anxiety or depression and consequently how best to assist the crew member going through a traumatic event or personal crisis
- Psychological First Aid training
- Education on stress prevention measures for the crew members
- Working on self-esteem
- Support on techniques that stimulate positive social interaction within a multicultural team
Telehealth advice at sea
Your captain first point of contact for any medical problem or question on board.
Our telemedicine specialists, experienced doctors are available 24/7. They will help the captain to evaluate and diagnose patients and then recommend a treatment plan depending on their condition.
- Provides peace of mind to your employees
- Timely help and resolution of the majority of small and medium medical problems on board
- Avoid cost deviations and delays because of accidents or medical illness onboard
- Reduces or avoids unnecessary treatment on shore
- Reduces the amount of Medical Evacuations
Evacuations / Repatriations
AP Companies Global network includes extensive number of air ambulance, road ambulance and commercial airline providers worldwide.
Evacuations and Repatriations
AP Companies Medical team is comprised of multinational doctors and nurses trained in neonatal, pediatric, surgical, obstetric, mental health and intensive care, among other disciplines. All are highly experienced with medical escort services.
AP Companies will coordinate:
- Evacuation plan
- Air ambulance
- Medical escort
- Road transfers
- Commercial flights
COMMUNICATION
with the patient and his family, as well as communication between all the stake holders of the process (assistance company, the insurer, the patient) is the key to good results of the mission.
Our 24/7 team of coordinators are multilingual experts in medical assistance and are equipped with the knowledge to handle any situation. It is our policy to provide regular updates during all aspects of the evacuation process in order to arrange the most appropriate and cost-efficient evacuation.
COMMUNICATION
MULTILINGUAL SUPPORT
MEDICAL ESCORT
SOLUTIONS
cost efficient
Covid-19 Management solutions
- Arrangement of COVID-19 hospitalisation cases in countries and rigs around the world
- Medical Evacuation/repatriation of the crew impacted by COVID-19 to home country
- Effective cost control/cost containment for high cost bills for inpatient cases related to COVID 19
- Providing solutions for mass testing on board
- Pre travel testing for crew
- Antigen and PCR testing supply
- Covid-19 vaccination around the world